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A set of cabinets was installed over my washer and dryer. My were ordered a year ago and still are not in my house. At Closets by Design, we provide a wide array of high-end accessories, finishes, knobs, and handles to make your walk-in shine. Advertisers above have met our So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. This was way back in June. I checked my breaker, and it wouldnt stay on. The higher boss, it seems explained the process which is " the warehouse can change your design and make smaller cabinets as agreed without asking the customer " . Closets By Design | LinkedIn Schedule, freedom, no micromanaging. I should have followed my first mind and used our Lowe's account! (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. This browser does not support PDFs. CALL: (855) 295-0801. The supervisors was super rude when I talked to them. I still have not got anything. All Rights Reserved. Earn a 10% Costco Shop Card on qualifying Closet Factory home organization purchases. I built a house Wall to Wall, Floor to Ceiling shelving units. They told me he was not available and that he would call me back. (103) Verified Reviews. After a month of not receiving any call backs I've now been informed the molding would not be completed unless I paid an additional cost. I was really wanting to take advantage of their services but since I have read the reviews, I think I will consider other options. Top Class Actions is a legal news source Each time I only received the run around and was told each time "We should have everything for you tomorrow" but when tomorrow came nothing was right. 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It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home. DRL. I also called their office 10 times, each time being told that a "supervisor" would call me but they never did. Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. Custom Closets and Closet Organizers Reviews. One of my brackets has since broken and I might have to contact those jerks again for a replacement! The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. your claim status, claim form or questions about when payments are Clearly, she was not, and exactly the doors I did not want, arrived. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! BIG TIME LIAR! This then resulting in no electricity in my daughter's room or her bathroom. My media room cabinets are a mess from incorrect measurements by designer Lynn M. The installer took over an hour to figure out how he could compensate for Lynns mistakes. Anybody who are planning to hire this rotten company, think twice!. Closets By Design has an overall rating of 3.0 out of 5, based on over 284 reviews left anonymously by employees. I hope this review helps any future customers if they are considering this company. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. Start a Closets By Design Franchise in 2023 - Entrepreneur No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I am on a campaign. The family of a woman killed in a Saskatoon nightclub fight in November has launched a $1-million lawsuit based, in part, on a graphic video of her death being shared widely on social media. strict standards for business conduct. Why Ripoff Report will not release author information! To get to the wires that needed to be taped, he had to take off a panel where the hole was he had made. It all went downhill from there. Submit a complaint and get your issue resolved. Can't believe I fell for this scam. We DO NOT remove reports. Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! Shop closetsbydesign.com and enjoy your savings of February, 2023 now! So much so that we are having a "mudroom" cabinet installed soon. I looked through my emails and do not remember getting any emails from Brian and the company knows I have major medical issues and is taking advantage of me. I am looking for a lawyer here in Florida. WHO ARE THE KIDDING WITH THEIR PRICING. Closets By Design is a family owned & operated business. HomeStars Closet & Storage Solutions Closets By Design - Toronto. California closets did not make sense because they hang on the wall where is these are on the floor. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. According to the case, the defendants - Closets by Design, Inc. and CBD Franchising, Inc. - perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. But the reality is you are luck to cover your gas and car usage costs. A lot of factors work behind determining the price of custom closets. This will surely increase the credibility of your complaint. The proposed Closets by Design class action claims that the company offers services related to garage organizers, custom closets, home office systems, and entertainment centers. This post is a few years old, so I'm not sure. Flexi Storage White 3 Shelf 4 Drawer Built In Wardrobe Unit. My wife purchased a pantry through Closet by Design. I am so blessed and thankful that I decided to read reviews on this company because I had an apt with a designer this weekend and I have until today to make a decision. Do your own due diligence! Home - Design Your Own Closet with Custom Closets Organizer Systems The cabinets do not clear the washer, so every time I open the top loading washer, it hits the cabinets. To start they said they needed to take off a power plate so the unit would sit flush with the wall. Every call was it should be in tomorrow. After about a week of this excuse and getting more and more upset, I finally called and was told that the panel was in, and they would be there the next day. I've called 3 times - no return. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. CLOSETS BY DESIGN - 34 Photos & 37 Reviews - Yelp Being it was only a 6 section walk in, no drawers, the price was $1200. I ordered Garage Cabinet and they are horrible. This was the WORST company to deal with bar none! We need to YELP this company into closure! Read more here: Camp Lejeune Lawsuit Claims. The manager in the warehouse John, was from the beginning of the process, rude and condescending to me and extremely difficult to work with. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. Overall a fun job. PDF CUSTOM CLOSET PRICING GUIDE - irp-cdn.multiscreensite.com Lucy was her name. Did this cleaning lady clean your whole house? So once again I have to wait for another panel to come in so the job can be finished. My advice - just DON'T do it! They promise to pay their Designers $2,000- $4,000 a month. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! What kind of business is this?! Today is Wed. Sept 9th and I have not heard from them AT ALL. Privacy Policy - Closets by Design status of any class action settlement claim. Generally, closets by design are not too expensive. They demanded 50% payment up front and have held my money hostage for almost 4 months! Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. On 7/25/2022 I paid half the contract as requested. Contact. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. So I have cabinets that are not flush with the wall, and the drawers that cost over $70 a piece were damaged during the install. The one guy called a friend of his on how to get the power back and finally after an hour of confusion the power is back in my duaghter's room, but I don't trust their inept electrical knowledge so I have to call an electrician to make sure my house won't burn down. You can find them at www.closetsbydesign.com or give Aly a call at (205) 777-4000. The crew on a snorkeling tour off the coast of Hawaii was told by a passenger that a couple was still in the water, but dismissed it and moved onto the next spot anyways, abandoning the couple, according to a lawsuit. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Amazon faces lawsuit for selling products containing donkey meat They would not remove it or replace it. See more ideas about closet designs, custom closets, closet design. I feel sorry for the poor woman who answers the phone. Paying for it all. 3rd set of file drawers? Yes, I was going to work for them but decided not. And guest what the installer even took some of the shelves which is I know thats belong to my order . This flooring has only been down for three weeks. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. I wish I would have looked at the reviews about this company before I called them! 2K for few planks put-together shabbily! The installers didnt arrive until 5:00 the next day. On 5-17-21, two installers fro Closets by Design arrived and stated the changes made by Design Manager Jose Acricega would not work, and they would be unable to complete the installation as agreed upon. The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. I am extremely dissatisfied with this company and their resolving of this matter. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729. Who's crazy enough to start this website? When the closets got installed, the installer had to get a filler piece made to get the . Don't know why there are so many negative reviews. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? Or I would like a refund. Come Friday we got no call. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. All rights reserved. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. The proposed Closets by Design pricing discount class action lawsuit seeks to represent a Class of all people living in the U.S. who purchased the services or merchandise made by the defendants advertised at a discount during the limitations period. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Closets by Design. Well wouldnt you know it, there price are still the same today!! This closet is also 8 linear feet and it looks exactly like Figure 1 except we have drawers in Figure 2. This company had to come to my home numerous times because they did not install and measure properly in the beginning and the owner, Brian Gruber, gave me items that I SHOULD have received with the package I bought but tried to lie and make it sound like he was giving me a great deal when I was scammed from the onset. Or give us your closet dimensions and our expert in-house closet designers will design it for you. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. We'll seestill waiting. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. (16) $239 .56. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency.